Privacy Policy
1. Introduction
Spacemen Signs ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
- Personal Information: Name, email address, phone number, and business name when you submit a quote request or contact form.
- Business Information: Company name, address, and project requirements related to your mat order.
- Usage Data: Browser type, IP address, pages visited, and time spent on our website collected automatically through cookies and analytics tools.
- Uploaded Files: Logos, artwork, or design files you share with us for custom mat production.
3. How We Use Your Information
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., delivery partners, payment processors), but only to the extent necessary to provide our services to you.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics. You can control cookie settings through your browser preferences.
7. Your Rights
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent for marketing communications at any time
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: +27 61 964 3228
- Email: info@spacemensigns.co.za